SFS Store Terms of Use

General Information

These terms apply to the use of the SFS Store service by SFS Finnish Standards. The service is provided by:

SFS Finnish Standards

Business ID: 0202290-8
Address: Malminkatu 34, P.O. Box 130, FI-00101 Helsinki, Finland
Email: store@sfs.fi

Terms and conditions

Valid from 1 December 2025

SFS Store is a service provided by SFS Finnish Standards (hereinafter SFS).

If you experience issues, please contact SFS customer service. Our customer service is open on weekdays from 9 am to 3 pm.

SFS Store products and services

In the SFS Store service, you can browse standards and purchase them in an electronic format. Most standards are available as PDF files or in the HTML view. You can purchase single copies of standards or an annual subscription.

You can also view the reference details of some publications that are not available for purchase. For more information regarding the availability of these publications, please contact SFS Customer Service.

Terms of sale and delivery

Before placing an order, carefully review the reference information of the publication. SFS does not refund erroneously placed orders where the product reference information is correct and the customer has received the product specified in the order. Mail delivery orders may be amended by contacting SFS Customer Service within the same day the order has been placed.

Orders for standards purchased in an electronic format cannot be cancelled.

Mail or e-mail deliveries where SFS has failed to fulfil the order accordingly can be cancelled. Consumers have the right to cancel within 14 days of placing an order.

Delivery and payment methods

Payment methods available for the SFS Store service include Finnish debit and credit cards and Finnish bank transfers. Invoicing is available for companies. If you wish to be invoiced, please contact our customer service.

If you have selected direct download as the delivery method, the purchased standards will be available for download under “My products” immediately after the payment has been completed. For products delivered using other methods, please confirm the delivery time by contacting SFS Customer Service.

SFS does not issue refunds for standards that have not been downloaded. Any standards downloaded in the SFS Store service may only be used by the person who has downloaded them. They may not be stored in a company network.

If you experience issues, please contact SFS Customer Service. Our customer service is open on weekdays from 9 a.m. to 3 p.m.

Payment

The payment service is provided by Svea Payments Oy (business ID 2121703-0) in co-operation with banks and credit institutions. You are not required to register or pay additional fees for using the payment service. Svea Payments Oy is an authorised payment institution supervised by the Financial Supervisory Authority (FIN-FSA). All data transfer and money transactions are SSL secured, which means that no external party can see your personal information. Once you have approved the transaction and returned to the SFS Store service, the payment will be settled immediately.

Svea Payments Oy (or its auxiliary company name Maksuturva Group Oy) will be displayed as the recipient of the payment. You can pay using any of the online payment buttons for Finnish banks or choose card payment (Visa, Visa Electron, MasterCard and Business Eurocard).

Contact information:

Svea Payments Oy
Business ID: 2121703-0
Mechelininkatu 1A, FI-00180 Helsinki, Finland
Tel. +358 9 4241 7040, weekdays from 8 a.m. to 5 p.m.
E-mail: asiakaspalvelu.payments@svea.fi
www.svea.fi

Privacy

You can find privacy policies for all registers maintained by SFS on the SFS website.

The following are available on the website:

• Privacy Policy for Customer and Marketing Data
• Privacy Policy for Standardisation
• Register of job applicants (in Finnish)
• SFS Comment Portal
• Publicly available standards
• Request for information form (in Finnish)

Information on our cookie police is available on the SFS website.

Right of access to publications (valid from 1 December 2025)

Purchasing individual standards in the Store

You can download SFS, ISO and IEC standards as well as IEEE, ASME and SAE standards and other similar publications in the SFS Store service. You may use them on one workstation and print only one paper copy of each standard. All files and paper copies must contain the same copyright, trademark and other information as the original standard.

If you need access rights for more users or require a large collection of standards, a subscription is a convenient option. For more information, please contact SFS Customer Service.

Additional copies and prints

If you have purchased a single printed copy or PDF file of a standard and wish to share printed copies of it in an internal meeting, for example, you may do so by paying an additional fee. You will need to contact SFS prior to sharing the document. All files and copies must contain the same copyright, trademark and other information as the original standard. Any copies of standards must have a statement on the front cover saying that the copy is licensed.

Partial copying of standards is permitted as follows:

• For the purposes of teaching, a teacher may make one copy for each student per semester. The standard must not be copied in full. As a teacher you are allowed to copy up to half of the page count of the document but no more than ten pages. You are allowed to make electronic teaching materials.
• Making copies for your own use for research purposes is permitted.
• Students may quote SFS standards in their study-related texts, such as a final thesis. When quoting ISO or IEC standards, a permission is needed from SFS.
• Private individuals can freely make copies for their personal use of standards they have purchased for themselves. Making copies for commercial purposes is prohibited.

Standard subscription service

In the standard subscription service, users log in to their user account to access the standards included in their subscription in the HTML view or as PDF files. In the HTML view, the selected standard is displayed in a browser in the form of a web page. Subscriptions are available for SFS, IEC and ISO standards as well as ASTM, SAE and IEEE standards.

When using the standard subscription service, you have the right to use the purchased standards or copies of them in your organization’s internal activities. SFS will enter into a written agreement on the terms of use with your organization. The agreement describes the right of use to the standards accessed through the subscription service.

The copyright of standards

All standards, handbooks and other publications are protected by copyright. Users receive a limited right of use when they purchase such publications.

You may only use the standards you have purchased in your organisation’s internal activities. If you wish to, for example, send copies via email, make more copies or prints or directly quote the standard in a product you are selling, you must obtain permission from SFS Finnish Standards. Standards may not be published on public websites.

More information on copyright is available on the SFS website. Among others the following topics are covered:

• Right of use to standards in a nutshell
• How may I use the standard I have purchased?
• May I cite standards or make copies of them?
• Right of use to standards for educational institutions
• Guidance on using standards in student projects

Permission to publish

Quoting standards in commercial products

Standards may be quoted or summarised in commercial products such as books or software, but you must obtain a prior permission from SFS. Sources must also be given in the product per referencing conventions.

SFS charges a fee based on the length of the quote and the size or, for example, the number of printed copies or downloads of the edition of the product to be sold. When determining the pricing, SFS also takes into account the effect of the quotation on future sales of the standard.

Sponsored access standards

The SFS Store service includes some Sponsored access standards that can be accessed free of charge. As the name indicates, Sponsored access standards are standards paid for and made freely available by an organization.

Standards in internal documentation

It is a good idea to utilise standards in your organisation’s internal documentation, such as handbooks and manuals. If excerpts are copied for this purpose, a prior permission is needed from SFS unless such permission is included in the subscription service agreement, for example. Permission is granted on a case-by-case basis depending on the length of the excerpt. The document must include a statement saying that the excerpt is used with the permission of SFS.

Who is the licensed user of the standard?

Each standard is marked with a watermark on the left side of each page, displaying the name of the organisation that has purchased the standard and in many cases the name of the organisation’s representative. Standards delivered as PDF files may also have information on the right of use concerning the standard.

Data mining is prohibited

Data mining is prohibited without permission from SFS. It is prohibited to use contents of standards in their entirety, or parts thereof, to train or develop artificial intelligence solutions. A standard or a part thereof may not be copied, downloaded or entered into any AI-based tool, application, software or equivalent without prior written permission from SFS. Using generative AI tools to analyse standards is prohibited. SFS reserves all rights to text and data mining using the contents of standards.

How do I log in to SFS Store?

You can log in using SSO or a personal user ID (e-mail address) and password.
You can create an account with a working email address or use SSO login. SSO sign-in works with Microsoft-based email addresses.
When using SSO, a user ID is created based on your organizational e-mail address, and the password is the same as the Microsoft password associated with the user ID. SFS has no access to your password